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The latest on our most current protocols

With the recent spike of new COVID cases involving the Delta variant we continue to observe precautions recommended by the CDC to help reduce the spread of COVID-19 and protect those around us who are at higher risk.

Here is what you can expect when visiting our Clinic.

Effective immediately:

  • No persons under the age of 15 will be allowed in the building. Parents/guardians who are unable to make childcare arrangements will be offered curbside visits only.
  • One client per pet family in the exam room, except for end-of-life appointments.
  • Masks are required for all persons inside the building, no exceptions. Refusal to comply with appropriate wear may result in cancellation of appointment.
  • All clients must call 410-465-0639 upon arrival, and wait to enter the building until directed. Any scheduled appointment which does not call at arrival may potentially be charged a late fee or be required to reschedule.
  • The lobby will be closed for waiting clients and their family members. Clients will be loaded directly into their appointment room upon arrival, and any persons not participating in an ongoing appointment will be asked to wait outside the building and/or in their vehicle.
  • As per our existing protocol, cats will not be allowed inside the building unless they are appropriately contained inside a carrier. Clients who arrive with cats that are not appropriately contained will be offered a temporary carrier for a small fee or may elect to reschedule their appointment.

As always, we appreciate your loyalty, your cooperation, and your understanding through this ongoing challenge. If you have any questions or concerns, please feel free to give us a call.

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